Error: The job that you were looking for either does not exist or is no longer open.
Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
Click column header to sort
Essential Functions:
- Creates and compiles materials for client-facing deliverables (pitches, capabilities statements, proposals and presentations, and other marketing collateral):
- Participates in discussions to outline content direction and arrive at messaging and win themes
- Researches client information, precedent material and other marketing assets to integrate into deliverables
- Communicates with business development colleagues, lawyers and others to request content, solicit reviews
- Drafts, edits, proofreads and compiles materials, sometimes as lead writer/project coordinator
- Creates proposal project plans to identify required components and manage deadlines
- Assists with tasks related to the proposal generation tool as well as other information repositories
- Assists pitch and proposal reporting across the BD&M Department and drives best practices
- Performs other duties as assigned
Essential Functions:
- Responsible for the definition, architecture, development, maintenance, and technical support of high-quality practice level solutions, built primarily using Microsoft’s technologies (Microsoft Power Platform, Microsoft 365 Platform, Azure Cloud solutions, and various .NET technologies), and the integration of various 3rdparty solutions
- Adheres to agile development processes and procedures, compliance, and information security policies, and engineering best practices in an Agile software development environment
- Maintains third-party software configurations and integrations aligned with the portfolio of practice solutions
- Implements critical data integrations between numerous solutions within the firm’s IT ecosystem
- Participates in business requirements gathering and documentation efforts
- Collaborates with Application Architects and colleagues to create and review optimal architectural and technical designs adhering to best practices in scalability, reliability, and performance
- Proactively keeps management apprised of technical considerations and issues that affect the health, performance, and effectiveness of solutions within the Practice Applications Portfolio
- Responsible for Commercial Off-the-Shelf (COTS) and low-code solutions, including analysis, implementation, integration, upgrades, configuration, technical documentation, feature improvements as well as day-to-day problem resolution and production support
- Monitors solutions to ensure stability by identifying or anticipating problems, recommending appropriate mitigation or avoidance steps, and responding promptly to all problem reports
- Participates in the creation, maintenance and support of business continuity and disaster recovery plans for the portfolio
- Maintains a good working relationship with other members of the team, other teams within the IT department, and stakeholders within the practice areas to deliver solutions that surpass user expectations while meeting deadlines and budgets
- Records and manages time, electronically files relevant emails and documents, follows procedures for travel and expense reporting, and timely updates to assigned Service Desk tickets
- Participates in on-call rotation providing 24 x 7 solution support, ensuring that the portfolio uptime is maintained according to firm established SLAs
Essential Functions:
- Develops public relations strategies, campaigns, and initiatives to improve brand awareness and enhance client engagement
- Coordinates public relations activities, including press releases, interviews, media campaigns, and thought leadership opportunities to raise the Firm’s profile
- Partners with leadership and the communications, business development, and events teams to successfully implement programs that raise the visibility of targeted industry and practice groups
- Works with internal departments, including Pro Bono, Innovation, ADR and DEI to garner positive brand positioning
- Helps manage the relationships with the Firm’s outside Public Relations agencies and vendors
- Drafts and edits press releases, media briefing docs., talking points, Q&As and other external communication materials
- Secures media coverage of successful client engagements (as appropriate), Firm accolades/awards, new lateral partners and other Firm news
- Cultivates and maintains strong relationships with media outlets, industry professionals, and stakeholders
- Monitors, analyzes, and reports on PR campaigns and their impact
- Collaborates with internal teams (e.g., Content, Design, Social Media) and maintains open communication with the department’s senior management
- Manages select survey responses across the Firm and supports targeted awards series
- Develops media training programs and coaching for individual lawyers or teams to enhance their ability to participate effectively in media interviews
- Helps respond to crisis management issues and advise on strategies to mitigate potential public relations issues
- Supervises the work of junior members of the department and contribute to their professional development
- Performs other duties as assigned or required to meet Firm goals and objectives.
Essential Functions:
- Manages all requests sent to the rates team group email inbox and actions as required
- Responsible for the maintenance and interpretation of client-pricing agreements including assigning rates for new timekeepers along with ensuring that new matters are setup with the proper rate and discount structure
- Partners with the appropriate billing partner to determine the accuracy of client billing rates in the context of annual promotions, experience level changes and firm wide rate increases
- Reviews and updates client rate related information in various Firm systems in compliance with client billing guidelines
- Liaises with other departments to ensure that the correct data is being captured and that the appropriate tools are available to provide accurate pricing analytics
- Processes data entries and numerical calculations; prepares data necessary to complete ad hoc reporting as required by partner/client requests
- Responsible for reviewing and partnering with the financial systems team to implement out of cycle standard rate changes related to the Firms’ annual standard rate increase project
- Analyzes client rate agreements and collaborates with management in developing rate proposal options in preparation for annual rate agreement renegotiations
- Develops ad hoc client rate impact analytics to be reviewed with management to support rate proposal decisions
- Performs other duties as assigned or required to meet Firm goals and objectives
Essential Functions:
- Computes deadlines and calendaring of events using the CompuLaw Vision Docket System
- Files legal documents with courts and administrative agencies (both electronically & in paper form)
- Conducts general research regarding court rules and procedures
- Performs case related research at court and on-line and retrieve court documents
- Executes queries and prepares reports to assist attorneys in responding to auditor’s requests
- Coordinates activities by vendors that provide clerical support to the Firm (e.g., clerking services, process servers, etc.)
- Prepares and distributes reports regarding case action dates, hearings, deadlines, etc.
- Monitors case activities and update the central docket application accordingly
- Performs other duties as assigned or required to meet Firm goals and objectives
Essential Functions:
- Provides Secretarial Support to Attorneys in a particular practice or department, with responsibilities including, but not limited, to:
- Screens and routes telephone calls, reviews and transcribes voicemails, responds to routine inquiries
- Opens, sorts and processes attorney mail
- Manages attorney emails in Outlook which includes reviewing, drafting, sending and printing emails
- Manages Outlook calendar on behalf of attorneys
- Creates and maintains client contacts in Outlook and InterAction
- Prepares and distributes correspondence and other documents using excellent proofreading and formatting skills with the ability to offer support and suggestions relative to grammar, spelling and punctuation
- Manages projects and coordinates distribution with the ability to use firm resources to delegate tasks in the successful completion of such projects; interacts with other departments and facets of the office, when appropriate, to coordinate larger scale projects (such as word processing and duplicating)
- Schedules and coordinates meetings and/or conferences, interacts with facilities and catering and manages all other details of the meeting
- Coordinates conflict check and new matter memo process
- Coordinates travel arrangements and prepares expense reports
- Completes time entry on behalf of attorneys
- Organizes and maintains legal correspondence and document files and utilizes Legal Key
- Manages review and distribution of draft and final client bills which includes communication with attorneys and accounting representative relative to completion of bill
- Completes various other assigned administrative tasks such as photocopying, printing, scan documents to PDF and save to FileSite, faxes, creating labels, etc.
- Performs accurately and in a timely fashion all word processing functions in Word, PowerPoint, Excel, and exhibits the ability to learn new programs and processes quickly and efficiently
- Work with Supervisor to coordinate overflow work, arrange desk coverage and escalate items/issues that need immediate attention and/or resolution
- Participation in projects and/or pilot programs as requested
Essential Functions:
Learning & Development Department Administration
- Liaises with US Practice Groups, Global Learning & Development, US Diversity & Inclusion, US Well-Being, US HR team members regarding course scheduling; provides general information regarding Learning & Development programming
- Works closely with Conference Services, IT, Business Development & Events, Travel Department, Human Resources, Library Services, and other administrative departments as needed to coordinate learning & development programming
- Creates and distributes post-program evaluations
- Coordinates and processes invoices from vendors and works with Learning & Development Assistant to submit payment of Department invoices; provides directions to program participants regarding expense reimbursement
- Performs other duties as assigned or required to meet Firm goals and objectives
Professional Skills Training
- Coordinates and schedules professional skills training courses for US and Mexico lawyers and Business Services employees, including coordinating with external and internal instructors, sending calendar invitations, hosting sessions, and maintaining materials and recordings
- Coordinates and schedules the Introduction to Mayer Brown Series, including arranging instructors, sending calendar invitations, hosting sessions, and maintaining materials and recordings; prepares annual course brochure for First-Year Associates and maintains relevant GlobalNet pages
- Provides customer service to attendees of profession skills programs
- In conjunction with Assistant Director of Professional Skills Training, oversees logistics, planning, scheduling, communications, and hosting for development centers for junior, mid and senior associates and new partners and other senior lawyers
- Maintains spreadsheets to track information and conducts attendance audits. Drafts communications to attendees; Coordinates with external vendors, including course instructors and online platforms
- Supports externally presented training programs
Mentoring and Coaching Initiatives
- In conjunction with the Career Development Advisor, supports logistics, planning, scheduling, and communications on mentoring and coaching initiatives; coordinates with local HR team members and tracks metrics/feedback on the same
Essential Functions:
Accountabilities
- Provides excellent 2nd line/desk side incident, problem and request management support in accordance with documented processes
- Resolution of all escalated Service Desk tickets and associated customer expectation management
- Effective and proactive communication of problems/issues that impact the business (e.g. outages)
Responsibilities
- Provide full life cycle management of all escalated incidents, requests and problems including troubleshooting research, investigation, isolation and resolution
- Update and manage of all escalated tickets in accordance with local, regional and global standards and processes
- Work with the team to manage all local hardware assets and assist with hardware upgrades and tracking
- Successfully meet timelines and/or budgets for assigned projects
- Provide support to other IT teams by providing testing of new software packages and upgrades to existing software applications
- Update and contribute to the Knowledge base to share expertise
- Act as a technology resource to the Firm for industry trends, technology implementations (hardware and software) and change management issues
- Repair and maintain all Firm-supported laser printers, laptops, desktops and video equipment in accordance with firm standards
- Participate as required in moving users to other offices or floors
- Configure and monitor equipment used for high level meetings
- Provide in-room support for audio visual/video conferences, meetings and events utilizing video conferencing platforms and systems from Cisco, Webex, Zoom, Microsoft Teams and other virtual platforms.
- Interact directly with video conference users to provide remote, phone based, and in-room support/troubleshooting for real time and scheduled video conference bridges
- Provide smart-hands and remote support/troubleshooting of integrated video and audio conferencing equipment in conference rooms and mobile environments
- Monitor significant video conference meetings, providing immediate response to connectivity or participant needs as necessary
- Maintain inventory of all audio and video equipment and provides maintenance as needed as directed by the multimedia engineering team
- Provide programming and move/add/change support for office phones (where applicable)
- Provide and manage print queues, monitor and troubleshoot print server issues (where applicable)
- Effectively and proactively identify and communicate operations and business risks to appropriate levels of IT and management
- Adhere to all IT and user quality assurance policies and practices
- Adhere to all Firm and IT security policies and practices
- Provide support on an overtime basis as needed to support technical issues within the Firm
- Provide on-call support as part of an agreed schedule
- Under general supervision, monitor, document and update existing network systems and local server hardware and assist in implementation of updates and problem resolution
- Provide high levels of customer support by being responsive, communicating proactively and managing expectations
- Provide visible floor support by conducting weekly floor sweeps to increase business engagement
- Attend user groups independently or with managers as required
- Provide backup support and coverage for Office Services as required.
- Perform other duties as assigned or required to meet Firm goals and objectives
Essential Functions:
- Assists Document Services Management with department lists, maintaining supply stock for the department and running inter-office errands
- Accounts for phone coverage at the Intake desk
- Provides backup coverage to the U.S. DS mailbox and Intake
- Accounts for clerical tasks sent to the US DS inbox, including assisting with distribution and prioritizes requests, filings, redlines, document management and various projects and other duties as needed
- Acts as liaison with other operators within U.S. DS to organize and perform tasks
- Acts as front line customer service for the entire U.S. DS Department
- Performs other duties as assigned or required to meet Firm goals and objectives
Role Overview
The eBilling Administrator serves as key lead in the coordination of all activities and events surrounding the eBilling processes and technology.
Role Responsibilities:
- Responsible for timely submission of electronically billed invoices
- Troubleshoot and resolve invoicing issues with all law firm and business partners
- Ensures compliance with client eBilling guidelines and vendor requirements
- Gathers client requirements, application set up, testing, invoice submissions and maintains logs of processed and/or rejected invoices
- Manages the submission of rates to clients, and ensures the accurate synchronization of rates between Aderant and client Billing Systems
- Resolves short pays, rejections, appeals, and resubmissions, as needed
- Provides user support for Aderant, BillBlast, and client vendor site issues
- Coordinates workflow to ensure all deadlines are met and resources are being utilized efficiently
- Trains Billing Staff on eBilling system procedures and best practices
- Works on eBilling set up in a variety of client vendor systems
- Serves as liaison with Pricing Team regarding maintenance for non-standard fee and disbursement arrangements for electronic billed clients
- Liaises with Billing Staff and ensures that Billing staff is up to date on all eBilling related information, assists with rejections and other eBilling issues, offers functional assistance to all billing staff
- Coordinates accruals, reporting, budgets, and requests for diversity information
- Performs other duties as assigned or required to meet Firm goals and objectives
Knowledge, Skills and Abilities
- Meticulous, accurate and timely work product
- Innate customer service, team and excellence orientations
- Committed to following through and meeting deadlines
- Polished communication skills
- Passionate and inquisitive