eBilling Administrator

Our firm and our department

Are you a high-achiever seeking to further your career in a dynamic environment?

Are you eager to learn new business skills and deliver important work in a stable organization?

If so, consider applying for a eBilling Administrator role at Mayer Brown LLP!

Mayer Brown LLP is a leading global law firm with offices in 27 key business centers around the world. We are a collegial, collaborative and diverse firm where highly motivated individuals have the opportunity and support to grow and realize their full potential. The department offers a robust training program to position you for optimal success in the role and your career!

We work in a hybrid model and are seeking a brilliant "A" player to join our Financial Operations group in this critical role.

Role Overview

The eBilling Administrator serves as key lead in the coordination of all activities and events surrounding the eBilling processes and technology.

Role Responsibilities: 

• Responsible for timely submission of electronically billed invoices
• Troubleshoot and resolve invoicing issues with all law firm and business partners
• Ensures compliance with client eBilling guidelines and vendor requirements
• Gathers client requirements, application set up, testing, invoice submissions and maintains logs of processed and/or rejected invoices
• Manages the submission of rates to clients, and ensures the accurate synchronization of rates between Aderant and client Billing Systems
• Resolves short pays, rejections, appeals, and resubmissions, as needed
• Provides user support for Aderant, BillBlast, and client vendor site issues
• Coordinates workflow to ensure all deadlines are met and resources are being utilized efficiently
• Trains Billing Staff on eBilling system procedures and best practices
• Works on eBilling set up in a variety of client vendor systems
• Serves as liaison with Pricing Team regarding maintenance for non-standard fee and disbursement arrangements for electronic billed clients
• Liaises with Billing Staff and ensures that Billing staff is up to date on all eBilling related information, assists with rejections and other eBilling issues, offers functional assistance to all billing staff
• Coordinates accruals, reporting, budgets, and requests for diversity information
• Performs other duties as assigned or required to meet Firm goals and objectives

Knowledge, Skills and Abilities

• Meticulous, accurate and timely work product
• Innate customer service, team and excellence orientations
• Committed to following through and meeting deadlines
• Polished communication skills
• Passionate and inquisitive

Professional and Technical Experience

• Minimum of five years of billing experience, required
• Prior experience working in a professional services or law firm setting, preferred
• Proficiency in Microsoft Office products, required
• Knowledge of Ledes and XML formats, required
• Knowledge of the legal billing process, preferred
• Prior experience working with Aderant, Elite, 3E, and/or DTE systems, preferred
• Familiarity with ebilling sites, i.e. Serengeti, CounselLink, Bridgeway, DataCert and T360, preferred

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401 (k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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