Lead Revenue Specialist

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative, and diverse firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Finance Operations department in our Chicago office as a Lead Revenue Specialist.

The Lead Revenue Specialist manages all aspects of the financial inventory for a portfolio of partners. The role involves full ownership of this portfolio through execution and management of WIP, billing and collections. This highly visible role entails working directly with partners, practices, clients and colleagues to achieve optimal portfolio management. The position requires an essential combination of service and operational excellence commitment, critical thinking, problem solving, communication, collaboration, innovation and tactical execution.

Essential Functions:

• Works directly with partners to ensure optimal execution and management of their WIP, billing and collections
• Responds swiftly with a solution focused response to all inquires
• Obtains expert command of assigned partners’ portfolios to minimize partner’s involvement in same
• Independently prioritizes and schedules work to meet client and partner expectations
• Executes client invoices timely and accurately
• Ensures invoices comply with all client or third party requirements
• Works directly with clients to obtain quick and full payment of invoices
• Ensures swift resolution of invoicing and collection disputes
• Maintains current documentation of statuses, action plans and processes
• Proactively monitors, analyses, understands and takes appropriate action on inventory balances
• Utilizes data to gain insights and identify opportunities
• Creatively conceives innovative means to achieve cycle effectiveness
• Proactively builds strong relationships with partners, clients and colleagues
• Masters existing systems; assists with developing new departmental tools and testing software applications
• Trains new team members
• Completes special projects, requests and other tasks as assigned

Education/Training/Certifications:

• Bachelor’s degree, preferred, an equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job

Professional Experience:

• Professional services revenue management experience, required
• Billing experience, required
• At least three years of professional experience, preferred

Technical Skills:

• Technological savviness, required
• Microsoft suite required, including advanced command of Excel (lookups, SUMIF, pivot tables, etc.)
• Ability to quickly learn software applications, required

Performance Traits:

• Innate customer service, innovation and excellence mindsets
• Meticulous attention to detail, quality and accuracy in execution of tasks
• Relationship focus across the organization
• Sharp critical thinking and analytical skills
• Tenacious follow through and problem solving abilities
• Polished communication skills, both verbal and written
• Inherently self-reflective, collaborative and team-oriented
• Disciplined organizational and prioritization skills; driven to meet deadlines
• Takes ownership and accountability for work output and actions
• Solid professional judgment

Physical Requirements:

• May require occasional lifting of up to 20 lbs.