Specialist: eBilling

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Finance Operations department in our Chicago office, as a Specialist: eBilling.

Serves as critical and instrumental lead in the coordination of all activities and events surrounding the eBilling procedures, invoice submission and eVendor technology.

Essential Functions:     

• Responsible for timely and accurate submission of electronically billed invoices
• Troubleshoot and resolve invoicing issues, mapping errors and integrations with all law firm and business partners
• Ensures compliance with client eBilling guidelines and eBilling vendor requirements
• Gathers client requirements, application set up, testing, invoice submissions and maintains logs of processed, manually accepted and/or rejected invoices
• Manages the submission of billing rates to clients, and ensures the accurate synchronization of rates between Aderant and client Billing Systems
• Resolves short pays, rejections, appeals, and resubmissions, as needed
• Provides user support for Aderant, BillBlast, and client vendor site issues
• Coordinates workflow and email distribution to ensure deadlines are met and resources are being utilized efficiently
• Assist with training on eBilling system procedures and best practices for invoice accuracy
• Works on eBilling set up in a variety of client vendor systems
• Serves as liaison with Pricing & Rates Team regarding maintenance for non-standard fee and disbursement arrangements for electronic billed clients
• Liaises with Billing Staff and ensures that Billing staff is up to date on all eBilling related information, assists with rejections and other eBilling issues, offers functional assistance to all billing staff
• Review and ensure the eBilling guidelines are noted on the appropriate matter notes
• Coordinates accruals, reporting, and budgets requests
• Performs other duties as assigned or required to meet Firm goals, initiatives and objectives

Education/Training/Certifications:     

• Bachelor’s degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job
• Prior billing and eBilling experience, required
• Knowledge of electronic billing sites, preferred

Professional Experience: 

• Minimum of five years of billing experience, required
• Prior experience working in a professional services or law firm setting, preferred

Technical Skills: 

• Proficiency in Microsoft Office products, required
• Knowledge of Ledes and XML formats, required
• Knowledge of the legal billing process, preferred
• Prior experience working with Aderant, Framework, Elite, 3E, and/or DTE systems, preferred
• Familiarity with ebilling sites, i.e. Serengeti, CounselLink, Bridgeway, DataCert and T360, preferred

Performance Traits: 

• Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Able to move through a variety of tasks requiring different approaches, knowledge, and expertise, with agility of mind and capacity for analysis and interpretation
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion
• Exercises solid strategic thinking and problem-solving skills

The typical pay scale for this position in Chicago is between $87,400 and $115,600, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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