Manager: Accounts Receivable

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Finance - Operations department in our Chicago office, as a Manager: Accounts Receivable.

The Manager: Accounts Receivable, in support of the Assistant Director of Accounts Receivable, oversees daily operations of the US Accounts Receivable team, focusing on effective client collections and Partner accounts receivable needs. Primary responsibilities include supervising and managing a team of collectors, providing exemplary service to Partners and clients, implementing collection strategies and ensuring adherence to Firm policies. This role supports the Assistant Director in executing departmental strategies, driving operational and service excellence, problem-solving, and fostering innovation.

Essential Functions:

• Manages the day-to-day operations of the U.S. Receivables Management Team
• Ensures the Receivables Management team members are executing the defined collection strategy by leveraging the processes and tools available to them
• Leads, trains and mentors departmental staff
• Develops & maintains relationships with Firm partners, clients, and administrative staff
• Helps foster a collaborative, innovative and empowering culture
• Serves as the lead for AR projects, application upgrades and special requests as dictated by the business
• Regularly meets with the Assistant Director of Receivables Management to discuss the mentoring of the team, discuss any areas of concern and/or any opportunities for improvement
• Supports measurement of departmental performance through data, metrics, and KPI’s
• Serves as the primary contact with AR application vendor(s) to ensure ongoing collaboration and communicates changes in requirements
• Develops and maintain proficient knowledge of necessary financial and collection tools/software
• Supports accounts receivable collection when required
• Performs ad hoc requests and other duties as assigned or required to meet Firm goals and objectives

Education/Training/Certifications: 

• Bachelor’s degree required, Accounting or Finance preferred
• An equivalent combination of education and/or experience may be considered in lieu of the degree when experience is directly related to the needs and expectations of the role

Professional Experience: 

• Minimum of 6 years of related experience in the professional services industry required
• Minimum of 2-3 years of supervisory experience required
• Prior collections experience required
• Prior experience in legal or other professional services environment strongly preferred

Technical Skills:

• Advance Proficiency in Microsoft Office products required
• Experience in financial and collection software required
• Sophisticated acumen in data analysis and tools strongly preferred

Performance Traits:

• Demonstrates a natural inclination toward providing exemplary service and upholding high standards of excellence
• Possesses strong, credible leadership presence
• Skilled in cultivating strong relationships and fostering trust among partners, clients, and colleagues
• Exhibits meticulous attention to detail when pursuing payments, documenting actions taken and maintaining pristine records
• Communicates clearly and professionally, with refined verbal articulation and precise written correspondence
• Applies disciplined organizational skills and effective prioritization to consistently achieve desired results
• Demonstrates resilience and composure in challenging situations, maintaining focus and determination to overcome obstacles
• Takes ownership and accountability for tasks and outcomes, aligning with departmental values, culture, and commitments to excellence
• Able to multitask on daily basis and strong attention to detail
• Able to work under pressure, meet deadlines with shifting priorities
• Possesses a genuine propensity for self-reflection, collaboration and teamwork
• Demonstrates sharp critical thinking abilities, excels in problem-solving and applies analytical skills to resolve complex billing and collection challenges

Management Accountabilities:

• Departmental performance & achievement of assigned goals
• Able to set priorities and delegate in an efficient manner
• Professional development (training/mentoring)
• Timely addressing of performance issues
• Participating in recruiting, interviewing and transition of assigned staff
• Managing assigned staff’s PTO
• Participates in the annual performance management process

The typical pay scale for this position is between $123,000 and $162,000, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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