Advisor: Practice Enablement and Adoption - Litigation

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago, New York, or Washington, D.C. office, as an Advisor: Practice Enablement and Adoption - Litigation.

The Advisor: Practice Technology Enablement and Adoption – Litigation extends the firm’s Technology and Innovation mission into the heart of the Litigation practice of the firm ensuring that technology investments are fully leveraged, innovations are adopted, and lawyers and clients experience measurable benefit. They focus on uncovering operational pain points, unmet client needs, and opportunities for innovation, as well as driving the adoption and enablement of legal technology solutions across the firm’s adversarial practices. The Advisor ensures that all practice innovation efforts are grounded in real-world legal practice and aligned with the firm’s strategic goals.

Reporting to the Assistant Director: Practice Enablement and Adoption they act as a connector between the firm’s adversarial practice groups and our technology delivery teams, between ideas and execution, and between emerging technologies and the Firm’s long-term strategy. They help identify opportunities, co-develop solutions for, and implement practice-specific transformation while streamlining and innovating the practice of law.  The role will also be responsible for identifying, and collaborating to prototype, and implementing related technology.

While collaborating with other members of the Practice Enablement and Adoption team, they will work closely with the other stakeholders, including and not limited to, those in Practice Technology, rest of IT, Knowledge Management, and Legal Risk Management departments to facilitate the smooth implementation of pilots and product launches of legal software tools and technology solutions. This role will be responsible for driving adoption of those solutions by leveraging usage data and coordinating various change management and adoption best practices.

Responsibilities may vary and grow as the team matures and the role progresses.

Essential Functions:

• Understand Needs & Opportunities: Assist their supervisor to partner with lawyers, clients, and business services to map and evaluate current processes with an eye to identify where process improvement and technology can deliver greater value. Capture user stories, best practices, insights and maintain a knowledge base of challenges and opportunities faced by practitioners in Litigation practice.
• Shape and Prioritize Initiatives: When directed by the Firm’s idea intake process, collect information from the submitter to assist evaluating, scoring, and prioritizing ideas. Translates feedback into clear problem statements that IT and other business services can act on.
• Enable Practice Transformation: Assist with conducting design thinking sessions, co-lead process improvement workshops, pilots, and rollouts in partnership with Practice Technology team, and practice stakeholders to identify pain points and design innovative solutions.
• Increase Awareness and Engagement: Implement and assist with targeted outreach through listening sessions, practice presentations, vendor days to increase lawyer awareness and engagement with existing investments and emerging technologies that could help adversarial practice lawyers.
• Prototype and Validate: Collaborate with the Practice Technology team to build prototypes and validate the proposed solution. Work with Practice Technology team to customize templates or pilot/custom-build solutions for practice needs.
• Drive Adoption & Change: Collaborate with Practice Technology and Learning & Development to deliver tailored training, awareness sessions, and direct support. Assist with building confidence, adoption, and measurable ROI for innovative solutions.
• Collaborate Across Business Teams: Work with other business departments e.g., Knowledge Management, Practice Management, Information Services, Legal Risk Management, Business Development & Marketing etc., to solve the issue holistically. Collaborate with Practice Technology team to onboard vendors and pilot new solutions.
• Horizon Scanning: Assist with monitoring legal technology trends and emerging vendors with an eye towards those that might address pain points of our lawyers in adversarial practices. Share insights with Firm and IT leadership to inform strategy and future investment.
• Perform other duties as assigned or required to meet Firm goals and objectives.
• Align working hours as necessary to support global teams and business partners.

Education/Training/Certifications:

• JD or Master’s degree; however, a Bachelor’s degree with relevant experience will also be considered.
• 2+ years’ experience working in legal environment either in a law firm or a legal department or a legal tech solution provider.

Professional Experience:

• Demonstrated experience of participating in strategic legal technology related projects, and particularly in evaluating and implementing legal tech solutions, in a large law firm or corporate/financial institution legal department or enterprise level, strongly preferred.
• Knowledge of the lifecycle of an adversarial legal matter is strongly preferred.
• Awareness and light experience of techniques in increasing adoption of legal tech tools and different methods of engaging and enabling lawyers is highly desirable.
• Experience in business analysis, solution design, consulting and/or client-facing roles.
• Demonstrated use of business requirements elicitation and documentation skills.

Technical Skills:

• Required:
  • Proficiency in Microsoft Office products.
  • Working knowledge of process improvement principles (e.g., Lean, Six Sigma), when to invoke each methodology, and how to deploy process improvement tools (e.g., process maps, fishbone diagrams, root cause analysis).
  • Awareness of or experience with project management principles, including Agile/Scrum and Waterfall methods.
• Preferred:
  • Ability to engage in design thinking, being able to conceptualize and implement a project from end-to-end.

Performance Traits:

• Ability to communicate technical concepts in clear, non-technical language to stakeholders.
• Strong customer service and problem solving mindset.
• Effective team player in diverse environments; thrives under pressure and meets shifting deadlines.
• Pragmatic, self-motivated, flexible and good team player.
• Self-starter with high initiative; detail-oriented, organized, and multitasking.
• Maintain confidentiality and discretion

Physical Requirements:

• Light lifting; up to 20 lbs.
• Open to regional and/or global travel, as needed.

The typical pay scale for this position is between $130,000 and $185,000, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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