Specialist: Facilities

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.

We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.

If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Office Services department in our Washington, D.C. office, as a Specialist: Facilities.

As a member of the Washington, DC Office Services team, the Specialist: Facilities provides daily facilities and customer service support.  The Facilities Specialist works closely with the Operations Manager, Facilities Coordinator and Facilities Clerk to fulfill office work orders and requests.

Essential Functions: 

• Work with the Facilities Coordinators in order to achieve the strategic objectives of the Facilities team
• Contribute to the maintenance of the Maintenance & Capital Expenditure budget
• Assists Operations Manager with planning of inter-office moves, staff and attorney departures and new-hire office set-ups
• Assists Operations Manager with coordinating overall maintenance of the facility, and delegation to Facilities team (including HVAC maintenance, electrical maintenance, security system maintenance, paint repairs, carpet replacement and cleaning, and sanitation)
• Communicate directly with vendors, engineers, etc. and service provider
• Ensures all service requests placed by MB personnel related to facilities are handled with professionalism, timeliness, and seen to completion
• Compile and maintain a SOP manual, to include benchmarking protocols against industry standards
• Performs daily floor inspections to identify problem areas and repairs for allocation to the Facilities team
• Ensure the team maintains the office vendor list, including Certificate of Insurance (COI)
• Provide recommendations on construction matters (including furniture installation and ordering, renovations, repairs, new area constructions) and space planning. Inspect and report on construction and installation progress to Operations Manager
• Monitor all building services provided by the office lease and other related contracts as applicable
• Strong infrastructural knowledge of HVAC systems to help monitor all of the Firm’s critical HVAC equipment
• Maintains accurate records regarding work orders, preventative maintenance, service requests, service log, reports
• Performs other duties as assigned or required to meet Firm goals and objectives

Education/Training/Certifications:

• Bachelor’s degree in a related field. An equivalent combination of education and/or experience may be considered in lieu of the degree when the experience has been directly related to the functions of the job

Professional Experience:

• 5+ years’ experience working in corporate facilities, completing or overseeing simple to complex work orders, repairs, and coordinating office moves, required
• Previous work experience in a legal or professional services environment, strongly preferred
• Previous experience with hands-on basic corporate office space maintenance including, HVAC maintenance, painting, electrical repairs, security system maintenance, associated power tools and their explicit safety procedures, required
• Customer service focused communicator and problem solver, required

Technical Skills: 

• Proficiency in Microsoft Office products such as, Teams and Outlook (email and calendaring), BigHand, required
• Ability to read and interpret documents such as office blue prints, floor plans, furniture plans and installation processes, required
• Knowledgeable of the processes, procedures and safety measures in all areas of facility maintenance, required
• Certified Office Ergonomics Evaluator, a plus

Performance Traits:

• Excellent written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm’s end users
• Must have the ability to communicate effectively with vendors and tradesmen while keeping the Facilities team informed
• Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
• Ability to work under pressure, meet deadlines with shifting priorities
• Must be a self-starter with a high level of initiative
• Strong customer service skills, able to anticipate needs
• Strong attention to detail, organizational skills and the ability to handle multiple projects
• Maintains confidentiality and exercises discretion
• Exercises solid strategic thinking and problem-solving skills

Physical Requirements:

• The employee is also frequently required to lift and climb a tradesman’s ladder
• Must be able to routinely lift and carry up to 55 lbs., and occasionally up to 100 lbs.
• The employee is frequently required to crawl, bend, stoop, reach, walk, push, pull, lift and grasp
• Work involves moderate exposure to unusual elements, such as temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or noises, some exposure to low level hazards or physical risks, which requires following basic safety precautions

The typical pay scale for this position is between $90,000 and $120,000, although the actual wage or salary could be lower or higher if the candidate’s education, experience, skills and internal pay alignment are different from those specified. 

The above is a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

The Firm may modify and amend this job description at any time at its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

Thank you for your interest in Mayer Brown. We are committed to providing equal opportunity and reasonable accommodations to applicants and employees with disabilities and disabled veterans. To request a reasonable accommodation related to the application process and/or job interview, please email uslateralrecruiting@mayerbrown.com. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#LI-HYBRID #LI-LG1