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Essential Functions:
- Serve as the critical point of contact for WIP, billing and collections for designated partners, ensuring seamless communication and issue resolution
- Coordinate the end-to-end revenue cycle, including processing invoices, resolving discrepancies and ensuring timely submission and payment
- Interface directly with clients to address billing inquiries, resolve payment issues and foster positive relationships to support timely...
Tactical Leadership
- Leads a team of individual contributors, primarily billing analysts, in support of their assigned billing responsibilities
- Fosters a high-performance culture emphasizing operational excellence and customer service
- Supports strategic departmental initiatives
- Drives team engagement and performance through mentorship, coaching and tactical leadership
