Job Listings

- Manages a team of Analysts by assigning work responsibilities, ensuring work quality and timeliness, resolving problems, training, mentoring and assessing work performance - Directs daily, monthly and other team priorities, ensuring timely completion and communication to appropriate parties - Ensures smooth workflow and equitable assignment distribution while managing changing workloads, staff  attrition, and other operational factors - Resolves billing issues while ensuring compliance with Firm deadlines and policies - Assesses team practices and processes; recommends and implements enhancements to same - Serves as an empowering support resource for Billing Analysts by fortifying their comprehension of billing intricacies - Works directly with partners by providing timely and candid communication to facilitate problem resolution - In collaboration with Regional Billing Manager, drives and leads strategic team initiatives - Liaises with and supports other Business Services Departments (Risk, Pricing, eBilling, etc.) - Understands eBilling processes; liaises with eBilling team to ensure timely billing and problem resolution - Ensures full comprehension of and manages key monthly billing activities - Promotes a positive, energetic culture featuring teamwork, collaboration and excellence - Leads team projects and performs other tasks as assigned   Knowledge, Skills and Abilities - Ability to demonstrate a high level of business acumen and professionalism when working with internal and external clients at all levels - Must be self-motivated and operate in a time sensitive environment - Understand the importance of time management, the ability to prioritize one’s workload and the significance of being accurate and detail oriented - Have superior customer service skills and demonstrate ability to work in a challenging and dynamic environment - Possess a high degree of confidence and professional maturity, and demonstrate excellent oral and written communication skills - Demonstrate proficiency in Microsoft Word, Excel and Outlook - Self-directed with a strong work ethic; capable of working independently with limited supervision - Ability to think outside the box and conceive creative solutions to problems

Essential Functions: - Creates and compiles materials for client-facing deliverables (pitches, capabilities statements, proposals and presentations, and other marketing collateral): - Participates in discussions to outline content direction and arrive at messaging and win themes - Researches client information, precedent material and other marketing assets to integrate into deliverables - Communicates with business development colleagues, lawyers and others to request content, solicit reviews - Drafts, edits, proofreads and compiles materials, sometimes as lead writer/project coordinator - Creates proposal project plans to identify required components and manage deadlines - Assists with tasks related to the proposal generation tool as well as other information repositories - Assists pitch and proposal reporting across the BD&M Department and drives best practices - Performs other duties as assigned

Essential Functions:  - Responsible for the definition, architecture, development, maintenance, and technical support of high-quality practice level solutions, built primarily using Microsoft’s technologies (Microsoft Power Platform, Microsoft 365 Platform, Azure Cloud solutions, and various .NET technologies), and the integration of various 3rdparty solutions - Adheres to agile development processes and procedures, compliance, and information security policies, and engineering best practices in an Agile software development environment - Maintains third-party software configurations and integrations aligned with the portfolio of practice solutions - Implements critical data integrations between numerous solutions within the firm’s IT ecosystem - Participates in business requirements gathering and documentation efforts - Collaborates with Application Architects and colleagues to create and review optimal architectural and technical designs adhering to best practices in scalability, reliability, and performance - Proactively keeps management apprised of technical considerations and issues that affect the health, performance, and effectiveness of solutions within the Practice Applications Portfolio - Responsible for Commercial Off-the-Shelf (COTS) and low-code solutions, including analysis, implementation, integration, upgrades, configuration, technical documentation, feature improvements as well as day-to-day problem resolution and production support - Monitors solutions to ensure stability by identifying or anticipating problems, recommending appropriate mitigation or avoidance steps, and responding promptly to all problem reports - Participates in the creation, maintenance and support of business continuity and disaster recovery plans for the portfolio - Maintains a good working relationship with other members of the team, other teams within the IT department, and stakeholders within the practice areas to deliver solutions that surpass user expectations while meeting deadlines and budgets - Records and manages time, electronically files relevant emails and documents, follows procedures for travel and expense reporting, and timely updates to assigned Service Desk tickets - Participates in on-call rotation providing 24 x 7 solution support, ensuring that the portfolio uptime is maintained according to firm established SLAs  

Essential Functions: - Develops public relations strategies, campaigns, and initiatives to improve brand awareness and enhance client engagement - Coordinates public relations activities, including press releases, interviews, media campaigns, and thought leadership opportunities to raise the Firm’s profile - Partners with leadership and the communications, business development, and events teams to successfully implement programs that raise the visibility of targeted industry and practice groups - Works with internal departments, including Pro Bono, Innovation, ADR and DEI to garner positive brand positioning - Helps manage the relationships with the Firm’s outside Public Relations agencies and vendors - Drafts and edits press releases, media briefing docs., talking points, Q&As and other external communication materials - Secures media coverage of successful client engagements (as appropriate), Firm accolades/awards, new lateral partners and other Firm news - Cultivates and maintains strong relationships with media outlets, industry professionals, and stakeholders - Monitors, analyzes, and reports on PR campaigns and their impact - Collaborates with internal teams (e.g., Content, Design, Social Media) and maintains open communication with the department’s senior management - Manages select survey responses across the Firm and supports targeted awards series - Develops media training programs and coaching for individual lawyers or teams to enhance their ability to participate effectively in media interviews - Helps respond to crisis management issues and advise on strategies to mitigate potential public relations issues - Supervises the work of junior members of the department and contribute to their professional development - Performs other duties as assigned or required to meet Firm goals and objectives.  

Essential Functions:  - Provides Secretarial Support to Attorneys in a particular practice or department, with responsibilities including, but not limited, to: - Screens and routes telephone calls, reviews and transcribes voicemails, responds to routine inquiries - Opens, sorts and processes attorney mail - Manages attorney emails in Outlook which includes reviewing, drafting, sending and printing emails - Manages Outlook calendar on behalf of attorneys - Creates and maintains client contacts in Outlook and InterAction - Prepares and distributes correspondence and other documents using excellent proofreading and formatting skills with the ability to offer support and suggestions relative to grammar, spelling and punctuation - Manages projects and coordinates distribution with the ability to use firm resources to delegate tasks in the successful completion of such projects; interacts with other departments and facets of the office, when appropriate, to coordinate larger scale projects (such as word processing and duplicating) - Schedules and coordinates meetings and/or conferences, interacts with facilities and catering and manages all other details of the meeting - Coordinates conflict check and new matter memo process - Coordinates travel arrangements and prepares expense reports - Completes time entry on behalf of attorneys - Organizes and maintains legal correspondence and document files and utilizes Legal Key - Manages review and distribution of draft and final client bills which includes communication with attorneys and accounting representative relative to completion of bill - Completes various other assigned administrative tasks such as photocopying, printing, scan documents to PDF and save to FileSite, faxes, creating labels, etc. - Performs accurately and in a timely fashion all word processing functions in Word, PowerPoint, Excel, and exhibits the ability to learn new programs and processes quickly and efficiently - Work with Supervisor to coordinate overflow work, arrange desk coverage and escalate items/issues that need immediate attention and/or resolution - Participation in projects and/or pilot programs as requested  

Essential Functions:      Learning & Development Department Administration - Liaises with US Practice Groups, Global Learning & Development, US Diversity & Inclusion, US Well-Being, US HR team members regarding course scheduling; provides general information regarding Learning & Development programming - Works closely with Conference Services, IT, Business Development & Events, Travel Department, Human Resources, Library Services, and other administrative departments as needed to coordinate learning & development programming - Creates and distributes post-program evaluations - Coordinates and processes invoices from vendors and works with Learning & Development Assistant to submit payment of Department invoices; provides directions to program participants regarding expense reimbursement - Performs other duties as assigned or required to meet Firm goals and objectives   Professional Skills Training - Coordinates and schedules professional skills training courses for US and Mexico lawyers and Business Services employees, including coordinating with external and internal instructors, sending calendar invitations, hosting sessions, and maintaining materials and recordings - Coordinates and schedules the Introduction to Mayer Brown Series, including arranging instructors, sending calendar invitations, hosting sessions, and maintaining materials and recordings; prepares annual course brochure for First-Year Associates and maintains relevant GlobalNet pages - Provides customer service to attendees of profession skills programs - In conjunction with Assistant Director of Professional Skills Training, oversees logistics, planning, scheduling, communications, and hosting for development centers for junior, mid and senior associates and new partners and other senior lawyers - Maintains spreadsheets to track information and conducts attendance audits. Drafts communications to attendees; Coordinates with external vendors, including course instructors and online platforms - Supports externally presented training programs   Mentoring and Coaching Initiatives - In conjunction with the Career Development Advisor, supports logistics, planning, scheduling, and communications on mentoring and coaching initiatives; coordinates with local HR team members and tracks metrics/feedback on the same  

Role Overview   The eBilling Administrator serves as key lead in the coordination of all activities and events surrounding the eBilling processes and technology.   Role Responsibilities:  - Responsible for timely submission of electronically billed invoices - Troubleshoot and resolve invoicing issues with all law firm and business partners - Ensures compliance with client eBilling guidelines and vendor requirements - Gathers client requirements, application set up, testing, invoice submissions and maintains logs of processed and/or rejected invoices - Manages the submission of rates to clients, and ensures the accurate synchronization of rates between Aderant and client Billing Systems - Resolves short pays, rejections, appeals, and resubmissions, as needed - Provides user support for Aderant, BillBlast, and client vendor site issues - Coordinates workflow to ensure all deadlines are met and resources are being utilized efficiently - Trains Billing Staff on eBilling system procedures and best practices - Works on eBilling set up in a variety of client vendor systems - Serves as liaison with Pricing Team regarding maintenance for non-standard fee and disbursement arrangements for electronic billed clients - Liaises with Billing Staff and ensures that Billing staff is up to date on all eBilling related information, assists with rejections and other eBilling issues, offers functional assistance to all billing staff - Coordinates accruals, reporting, budgets, and requests for diversity information - Performs other duties as assigned or required to meet Firm goals and objectives   Knowledge, Skills and Abilities - Meticulous, accurate and timely work product - Innate customer service, team and excellence orientations - Committed to following through and meeting deadlines - Polished communication skills - Passionate and inquisitive  

Role Overview   As a member of the U.S. Financial Operations function that issues over $1 billion in client invoices annually, the Billing Assistant supports the Billing Analysts and Lead Revenue Specialists through the monthly invoicing cycle. The Billing Assistant supports the Firm’s invoicing cycle through execution of administrative and clerical tasks. Key responsibilities include editing documents, performing process steps, generating reports, disseminating information, contributing to projects and other assignments. Critical position requirements are accurate and timely work and team and service mindsets. Performs edits to draft client invoices; executes other tasks throughout the invoice preparation process.   Role Responsibilities:  - Generates and disseminates billing information and correspondence - Prepares and distributes client reports and information - Maintains spreadsheets and tracks results and activities - Supports departmental initiatives and projects - Performs other duties as assigned  Knowledge, Skills and Abilities - Meticulous, accurate and timely work product - Innate customer service, team and excellence orientations - Committed to following through and meeting deadlines - Polished communication skills - Passionate and inquisitive

Essential Functions: - Manages planning and execution of both internal and external events including budget, communications, venues, staff, etc.  Coordinates Firm receptions and events including monthly partner meetings, client and marketing events and office social functions both on site or off premises as needed - Works with AV and IT departments to ensure timely technical support is provided and is matched to the needs of the event. Looks for continual process improvement in service delivery, support and notification - Evaluates proposed and scheduled meeting setups, support and service levels to assure that attendees’ needs are met.  Evaluates additional furniture, equipment, staff or other needs to ensure best configuration and support for event.  Presents business case where needed to solicit critical items - Supports services utilized by the Conference Services Center including, but not limited to AV, IT, food services, reception, and office operations/facilities - Establishes and maintaines relationships with vendor and venues - Manages Conference Services Coordinator. Collaborates with managers of outsourced food services and reception personnel to ensure that staff understands their assigned tasks and delivers consistent, customer-oriented service.  Mentors teams to anticipate and elevate the service standards of excellence in all areas of department - Initiates, develops and tracks standards of service and usage through various reporting methods and logs as needed to ensure information is captured in respective mission critical areas - Prepares annual budget for Conference Services and performs variance analysis as required - Ensures servery and event offerings are of the appropriate quality, selection and presentation. Continually evaluate staffing and menu against event requirements for appropriate staffing level and efficiency - Accounts for the implementation, training and smooth operation of NFS Rendevous automated conference room reservation system in Chicago and other Mayer Brown offices as needed.  Develops policies and procedures of the databas as needed - In conjunction with Office Operations coordinates maintainance of coffee and vending machines on all floors. Assures machines are operating effectively with a wide assortment of selections.  Handles refunds when needed - Maintains the highest level of finish, cleanliness, organization and readiness in the Conference Center and among the staff - Manages department in a cost effective manner - Performs other duties as assigned or required to meet Firm goals and objectives  

Essential Functions:   - Maintenance of Fund Finance Forms Platform: - Oversees the organization, accessibility and upkeep of a portfolio of over 300 general and client-specific Fund Finance-related model documents/standard forms and establishes processes to ensure that these forms are compliant with client policies and business needs as well as market standards - Ensures that these documents are stored and secured in conformance with Firm, Practice and client policies and requirements - Enhanced Assignment Coordination, Feedback Integration and Workflow Efficiencies: - Coordinate Fund Finance matter activities among attorneys and support staff - Oversee a set of 15 predefined tasks that can be accomplished by the Fund Finance support team as a service offering - Implement a Fund Finance production program feedback system for continual process refinement and performance improvement - Address issues generally to ensure timely, high-quality deliverables from the Fund Finance production process - Coordination of the Assessment and Implementation of New Legal Technologies: - Become the point person to help assess the need for, facilitate adoption of, and become a power user of new, complex legal technologies, reducing or simplifying the need for attorneys to learn and adapt to these systems - Be the primary user of these technologies, ensuring their effective integration into our work processes and leveraging them to enhance productivity and service quality, and ensuring that appropriate other production team members have the knowledge and training needed to help implement and gain adoption of new tools and processes - Coordinate with Mayer Brown’s Innovation, Legal Project Management, Knowledge Management and Information Technology teams to stay current regarding new legal technology trends to assess their potential benefits and integration into our Fund Finance practice - Focusing on adoption of existing processes relating to Fund Finance including the Electronic Closing Binders (ECB) process, the Global Knowledge Bank (GKB), Finance matter taxonomy updates, and Fund Finance-related intranet page maintenance - Participation in initiatives to collaborate with relevant clients to improve Fund Finance matter processes - Coordination of multi-functional projects as needed - Collaboration in the annual departmental budgeting process - Assistance with other departmental administration functions as needed - Performing other duties as assigned or required to meet Firm goals and objectives